Public offer for the conclusion of a service agreement for the milki.ai service

1. General provisions

1.1. This document is the official offer of the owner of the milki.ai service (hereinafter — the “Contractor”) to conclude a service agreement with any individual or legal entity (hereinafter — the “Customer”) on the terms set forth in this offer.

1.2. This offer is drawn up in accordance with Articles 435 and 437 of the Civil Code of the Russian Federation.

1.3. Registration on the website, payment for a subscription, use of the Service features, or any other form of confirmation of acceptance of the offer terms constitutes acceptance of this offer.

2. Terms and definitions

https://milki.ai/, which provides the Customer with the ability to create and/or communicate with AI bots in various roles.', 'AI bot — a software artificial intelligence model that generates text, images, audio, video, and other digital content.', 'Generated materials — content created by AI bots at the request of the Customer.', 'Subscription — a form of payment that provides access to certain Service functionality for a limited period.', 'Additional services — separate paid features purchased in addition to a subscription.' ]"/>

3. Subject of the agreement

3.1. The Contractor provides the Customer with access to the Service functionality, including:

creation of AI bots with specified parameters;
communication with AI bots in text and multimedia format;
generation of media, text, audio, and other materials;
other features indicated on the website.

3.2. Access terms, tariffs, and limitations are determined by the selected tariff plan (subscription) and/or purchased additional services.

4. Payment procedure and subscription

4.1. Services are paid for on a subscription basis or as one-time payments for additional features.

4.2. A subscription is taken out for a specified period (month, quarter, year, or other period specified in the tariffs) and renews automatically unless the Customer has disabled auto-renewal in their account.

4.3. Payment is made through integrated payment services.

4.4. Payment is deemed to have been made upon confirmation by the payment service of a successful transaction.

4.5. In the event of early cancellation of a subscription, fees for the unused period are not refunded unless otherwise provided by the tariffs.

4.6. Cancellation of a subscription means termination of its effect at the end of the paid period.

5. Rights and obligations of the parties

Obligations of the Contractor:

To provide access to the Service subject to the Customer complying with the terms of this offer.
To ensure protection of the Customer’s personal data.
To inform about material changes to the terms via the website.

Rights of the Contractor:

To change subscription terms, tariffs, and functionality, with publication of changes on the website.
To restrict or suspend access in the event of a breach of the terms.

Obligations of the Customer:

To pay for services in accordance with the tariffs.
Not to use the Service for illegal activities.
Not to infringe copyright, image rights, or other rights of third parties.

6. Limitation of liability

6.1. The Contractor does not control and is not liable for the content of generated materials, including their compliance with law, accuracy, ethics, or the absence of elements relating to 18+ content, violence, discrimination, or other undesirable materials.

6.2. The Customer acknowledges that AI bots may produce content that may be subjective, inaccurate, incomplete, or offensive, and assumes full responsibility for its further use.

6.3. The Contractor is not liable for:

consequences of use of generated materials;
blocking of an account in the event of a breach of the terms;
interruptions in the operation of the service caused by technical failures or force majeure.

7. Confidentiality

Processing and protection of personal data are carried out in accordance with Federal Law No. 152-FZ “On Personal Data”.

8. Force majeure

The parties are released from liability for failure to perform obligations in the event of force majeure circumstances.

9. Term of the offer and agreement

9.1. The offer is valid from the moment of publication until it is withdrawn.

9.2. The agreement is deemed concluded from the moment of acceptance and remains in force for the term of the subscription or the provision of a one-time service.